Understand how the CFPB’s 债 Rule can help you
On November 30, 2021, the 债 Rule became effective. The rule clarifies how debt collectors can communicate with you, including what information they’re required to provide you.
A debt collector may be trying to contact you because a creditor believes you are past due on the payments you owe on a debt. 阅读更多
Ignoring or avoiding a debt collector is unlikely to make the debt collector stop contacting you. If you believe you do not owe the debt, you should tell the debt collector. 阅读更多
The Fair 债 Practices Act (FDCPA) says that a debt collector is not allowed to use unfair practices in trying to collect a debt. 阅读更多
Understand your situation
Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.
Debt getting in your way?
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